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Réponses aux questions courantes

No, contact lenses need to come out before the treatment. You can put them back in after 1 to 2 hours.

Please bring your glasses or a lens case with you.

  • Please allow approx. 1 hour for the treatment and ideally come in the morning.
  • Your eyebrows must be completely free of makeup.
  • No waterproof makeup in the days before your appointment.
  • Avoid retinol / vitamin A products and other intensive treatments (e.g. peels, argan oil, etc.) for 3–5 days before your appointment.
  • For your first treatment, we recommend an allergy test – this can be done free of charge at our studio.
  • In case of eye infections or irritations, a brow lifting cannot be performed.
  • Pregnancy / breastfeeding: generally possible, but we recommend an individual consultation or waiting until afterwards. Treatment is at your own risk.
  • The result may vary depending on your natural brows – we are happy to advise you on site.
  • Before the treatment, you will fill out a short questionnaire for safety reasons.

  • Please allow approx. 1 hour for the treatment and ideally come between 10:30 and 16:00.
  • Your lashes must be completely free of makeup.
  • No waterproof mascara in the days before your appointment.
  • Avoid retinol / vitamin A products and other intensive treatments (e.g. peels, argan oil, etc.) for 3–5 days before your appointment.
  • Please remove contact lenses before the treatment and bring a case + solution.
  • In case of eye infections or irritations, a lash lifting cannot be performed.
  • Pregnancy / breastfeeding: generally possible, but we recommend an individual consultation or waiting until afterwards. Treatment is at your own risk.
  • An allergy test before the first treatment is recommended and can be done free of charge at our studio.
  • The result may vary depending on your natural lashes – we are happy to advise you on site.
  • Before the treatment, you will fill out a short questionnaire for safety reasons.

We recommend a free allergy test if you’ve never had a tint with us before — that way we can see 24 to 48 hours in advance whether your skin reacts.

In case of an acute reaction: contact a doctor immediately and let us know by phone or e-mail. We’ll document it and adjust any future treatments accordingly.

  • If you come with make-up on, we will be happy to remove it and put it back on before you leave. Of course without extra charge.
  • Before you come to us for the first time, it is ideal if you let your eyebrows grow a little and don’t pluck them the day before. This way we can create the best possible shape.
  • If you don’t tolerate epilation, the thread technique is probably not for you. However, you are welcome to come by without an appointment, so we can test it out.
  • Contact lenses should be removed for eyelash tinting.
  • Immediately after tinting, the colour sometimes seems very intense and darker. After the first wash, this will subside and the colour will be the desired shade. If not, you can always come in without an appointment and we will correct it (darken or lighten) free of charge.

The result of plucking and coloring is always perfect about 24 – 48 hours after treatment. Therefore, it is recommended not to come just before an important occasion, but about two days before.

Contactez-nous pour une consultation gratuite ou si vous avez une question.

HORAIRES D'OUVERTURES

Lundi, 9h - 19h
Mardi, 9h - 19h
Mercredi, 9h - 19h
Jeudi, 9h - 21h
Vendredi, 9h - 19h
Samedi, 9h - 17h

ADRESSES

BERN : Schweizerhofpassage 7
LUCERNE : Kauffmannweg 17
BIENNE : Seevorstadt 66
THUN : Frutigenstrasse 4
SOLEURE : Schmiedengasse 17

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